Privacy policy
At Hotel Ambica, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including through our website, mobile app, or during your stay at our hotel.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, and payment details.
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Reservation Details: Check-in and check-out dates, room preferences, and special requests.
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Usage Data: Information about your interactions with our website, app, and services, such as IP addresses, browser type, and browsing history.
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Feedback and Surveys: Any reviews, feedback, or surveys you voluntarily complete.
2. How We Use Your Information
The information we collect is used for:
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Processing bookings and reservations.
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Enhancing your experience at Hotel Ambica.
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Responding to inquiries and providing customer service.
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Personalizing offers, promotions, and services based on your preferences.
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Complying with legal obligations, such as identity verification.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following cases:
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Service Providers: With trusted third parties to process payments, manage bookings, or provide additional services.
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Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
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Business Operations: As part of a merger, acquisition, or transfer of assets, if applicable.
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4. Data Security
We implement robust measures to protect your data from unauthorized access, disclosure, or misuse. These measures include secure servers, encryption, and regular security audits. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
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6. Your Rights
You have the following rights concerning your personal data:
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Access and request copies of your data.
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Correct inaccuracies in your information.
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Request deletion of your data, subject to legal and contractual obligations.
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Opt-out of receiving promotional communications.
To exercise these rights, contact us at info@hotelambika.com
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7. Third-Party Links
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Our website or app may contain links to third-party websites. Hotel Ambica is not responsible for the privacy practices or content of these external sites.
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8. Updates to This Privacy Policy
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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this policy regularly to stay informed.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Hotel Ambica